Last updated October 11, 2026
These terms govern your use of the Shelf Life Consulting LLC ("Shelf Life", "we", "us") website and supplier portal. By creating an account or using the portal you agree to them. If you are signing up for a company, you confirm you can bind that company.
New accounts are reviewed and must be approved by us before you can submit items. Give us accurate information, keep your password secret, and tell us promptly if you suspect misuse. You are responsible for activity under your account. We may suspend or close accounts that break these terms or put the portal or other users at risk.
You keep ownership of everything you submit: product data, descriptions, images, documents and messages ("Your Content"). You give Shelf Life a non-exclusive, worldwide license to store, copy, format, edit for retailer requirements, and transmit Your Content to retailers, syndication platforms and their partners, on your behalf and only as needed to provide the services you request. This license ends when your content is removed or your account is closed, except for copies already published to third parties at your direction.
Do not try to access other suppliers' data, interfere with or probe the portal's security, overload it, scrape it, or use it for anything other than getting your own products ready for retail.
We provide onboarding and content services as described in your proposal or order. Retailers and syndication platforms make their own decisions about acceptance, listing, timing and placement, which we do not control. We cannot guarantee that any item will be approved or go live by a particular date. Readiness scores in the portal are guidance based on the information provided, not a promise of approval.
Fees are set out in your proposal or order. Invoices are issued through the portal and paid through Stripe. Unless your proposal says otherwise, invoices are due by the date shown on the invoice. Taxes, where applicable, are your responsibility.
We treat Your Content and your business information as confidential, use it only to provide services to you, and do not share it with other clients. This does not apply to information that is already public, that we receive from others lawfully, or that we must disclose by law.
We work to keep the portal available but do not promise uninterrupted service. We may update or change features. You are responsible for keeping your own copies of important files; you can request an export of your data at any time.
The portal and services are provided "as is" and "as available" to the fullest extent permitted by law, without warranties of any kind, including merchantability, fitness for a particular purpose and non-infringement.
To the fullest extent permitted by law, Shelf Life will not be liable for indirect, incidental, special, consequential or lost-profit damages, and our total liability for any claim relating to the portal or services is limited to the fees you paid us in the 12 months before the claim arose. Nothing here limits liability that cannot be limited by law.
You may stop using the portal and ask us to close your account at any time. We may suspend or end access for breach of these terms. Sections that by their nature should survive (ownership, confidentiality, disclaimers, liability, governing law) will survive.
We may update these terms. We will post the new date above and, for material changes, notify portal users. Continued use after a change means you accept it.
These terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules. Disputes will be brought in the state or federal courts located in Illinois, unless we agree otherwise in writing.
Shelf Life Consulting LLC
mark@shelflifeconsulting.com
See also our Privacy Policy.